Fiber internet is the gold standard for high-speed connectivity, yet many homeowners still have questions about it. To clear up any confusion, our Twin Valley team is answering all your burning questions about fiber internet. Curious about fiber’s speeds, reliability, affordability, and availability? Keep reading to learn more!

What Exactly Is Fiber Internet?

Q: What makes fiber internet different from regular internet?

A: Fiber internet uses fiber-optic cables made of thin glass fibers to transmit data at lightning-fast speeds. Unlike traditional copper cables used in DSL or cable internet, fiber-optic cables send data as light signals, resulting in faster speeds and a more reliable connection.

Who Can Benefit From Fiber Internet?

Q: Does the average household need fiber speeds?

A: With the increasing number of devices connected to the internet and the rise of smart homes, having faster speeds ensures you won’t experience lag or buffering. Plus, fiber can be life-changing for households with multiple users, as everyone can enjoy high-speed internet without interruptions. Whether you’re working from home, attending online classes, gaming with friends, or just browsing the web, fiber provides a smoother and more reliable internet experience for all your online activities.

Did you know? Twin Valley’s fiber internet can reach up to 8 Gbps symmetrical speeds, compared to DSL or cable internet, which typically max out around 100 Mbps!

Will Fiber Internet Work in My Area?

Q: How do I know if fiber internet is available in my area?

A: While many people have questions about fiber internet’s availability, coverage is rapidly expanding. Twin Valley makes it easy to check if fiber is available in your neighborhood! Simply access our online search feature to see what services are available at your address. If you’re not included in our service area, don’t worry! Our team at Twin Valley is committed to improving connectivity for rural Kansans and is continuously connecting new homes and businesses to our fiber network.

Explore our current fiber internet expansion projects, or submit a form to let us know you’re interested in bringing fiber to your neighborhood!

What Is the Fiber Installation Process Like?

Q: Will you need to bring new connections to my home or business?

A: Yes, if your home or business is being connected to fiber for the first time, a new fiber line will typically need to be run to your location. However, we make this process as simple and seamless as possible. Our team will install a fiber drop to your home, and depending on the existing setup, the fiber may be brought to your home either aerially or buried underground. The entire installation process, including the necessary equipment setup, is handled by our technicians, and all installation costs are covered, ensuring a smooth transition to your new fiber service.

Click here to learn more about our installation process!

Is Fiber Internet Expensive?

Q: How expensive is fiber internet compared to other options?

A: Because fiber is the newer, shinier option in the internet world, many customers assume it’s more expensive than traditional cable options. But that’s not necessarily true! Twin Valley strives to offer affordable service plans to meet your household’s unique digital needs. We can assure you you won’t see a major difference in price—where you see the major difference will be in the speeds, customer service, and future-proof connection that fiber allows!

View Twin Valley’s best service plans and pricing!