Tips
How-To: Updating Hosted Voice Speed-Dial Numbers (FCC 10-Digit Requirement)
May 31, 2022
Free Mobile Line for a Year!
New Twin Valley Mobile customers get their first unlimited mobile line free for one year when bundled with Twin Valley Internet. Terms and conditions apply. Early cancellation may result in a promotional chargeback fee.
Sign Up
Newsroom
With the change to 10-digit dialing effective 05.31.2022, you might want to update your desktop phone’s quick keys to use 10 digits. Here’s how!
Log into Comportal using Google Chrome comportal.tvtinc.net/phone
Number is your pseudonumber or DID.
Scroll to the bottom to find and select “devices“
Click on “set keys“
Select the phone you wish to make edits to by clicking “edit”
Expand the “Programmable Keys-Line” to pop open the speed dial functions for each key. Then Expand any key line to edit it.
Edit the number as you would have to dial it from your phone, adding the prefix (ex: 785) for any local calls. If your phone needed an “8” before the 7-digit number, it still needs dialed first before the 785.
Once complete, click “save changes” at the bottom-right. Close the pop-out window when finished.
Reboot the phone for your changes to take effect:
- Polycom Phones: Press and hold the 1, 0 and 3 simultaneously until the phone resets
- Yealink Phones: on the phone, navigate to Menu — Basic — Reboot
