The Pros

Global Coverage
The main goal of Starlink is to provide the widest internet reach. Because Starlink operates from LEO satellites, they are able to offer global coverage, including coverage for the most remote locations or conflict areas where infrastructure has otherwise been cut off. Essentially, if you have a clear view of the sky, you can get Starlink.

Innovative Technology
If you’re a tech wizard and pride yourself on keeping up with the latest technologies, Starlink is the shiniest, newest option in the game of internet providers!

The Cons

Costly Investment
While Starlink may be the newest innovation in the internet world, it doesn’t come without a cost. The satellite dish kit required for setup costs around $350 upfront (prices can vary), and if you are thinking about using Starlink for RVs or boats, the price goes up! Not to mention the additional costs needed for mounting equipment or installation services.

Self-Installation
As mentioned above, if you’re not excited about climbing onto your roof to install a dish, Starlink may not be the best option for your household. Because Starlink only offers self-installation, you will either need to recruit a friend or family member to help install the dish or hire someone to help you with the installation process. Should heavy winds or bad weather move your dish out of place, it will be your responsibility to reposition it and troubleshoot the issue.

No 24/7 Customer Service
Along with self-installation, Starlink does not offer any sort of 24/7 user support (or phone support). Do we really need to elaborate further?

Weather Interference
Because the signal travels between your dish and satellites in space, anything that interferes with that path—like a storm—can cause slow speeds or even temporary outages. While Starlink generally recovers quickly, it’s not ideal if you rely on a rock-solid connection for working remotely, attending online classes, or streaming.

Growing Pains
It’s no secret that Starlink is still in the initial growth phases! And, like with anything new, it’s more likely to experience bugs and early-phase hiccups, as opposed to longer-standing ISPs that have had decades of experience to fine-tune their broadband game.

The Pros

Quick Installation
No trenches, no digging—just a receiver on your roof and boom, you’re online. Our team at Twin Valley handles the entire installation process for our customers and can have your household up and running in under 24 hours! During installation, our service technicians will walk you through testing the connection, setting up the app, etc.

Affordable
Unlike Starlink, there are typically no start-up costs associated with Air Fiber! Many times, your service provider will give you the necessary equipment at no additional charge as part of your monthly plan. And, even better, Air Fiber is a more budget-friendly option than alternatives like fiber or satellite internet!

Reliable
Say goodbye to spotty service! Because it’s earth-based, bad weather won’t cause your signal to drop. Air Fiber doesn’t have to send data thousands of miles into space, so it’s naturally more resistant to interference from storms, clouds, or heavy rain, leaving you with a reliable connection when it matters most.

Fast Speeds
Air Fiber offers the speeds you need to stream your favorite shows, attend important Zoom calls, and scroll your favorite apps with speeds more than 25 times faster than traditional DSL or satellite internet!

The Cons

Clear Line of Sight Required
Trees, buildings, or valleys between you and the tower? That can be a problem. Since Air Fiber relies on a direct, unobstructed path between your receiver and the provider’s tower, even dense foliage, hills, or tall buildings can interfere with your connection, resulting in a drop in signal quality.

Limited Coverage
In ultra-rural or highly obstructed locations, Air Fiber may not be available, as a nearby tower is required and finding a serviceable tower could be tricky! Providers need to have infrastructure in place within a certain range, and some areas may require specialized equipment or external antennas to enhance reception.

Our team at Twin Valley is dedicated to expanding our Air Fiber technology and bringing the fastest, most reliable speeds to the most rural areas in Kansas. Follow along as we continue to expand across the state, and view our expansion map to see if Twin Valley is available in your area!